In a hot real estate market, it is reassuring to see the value of your home as an investment. It gives a sense of safety and security for the future. But if you haven’t experienced a water damage emergency yet, you will at some point. Hopefully, you’ll be able to clean it up quickly, with no lingering damage.
But sometimes, a severe situation will require a full service restoration. In order to minimize the damage, experienced and qualified professionals will need to be in your home for days or weeks. You’ll want to choose the right team with the technical skill for repairs to your home that will limit structural damage and lessen the opportunity for mold growth. What should you consider when choosing a water damage restoration crew?
While you must move fast to get a team on site, don’t rush in without checking references and prior experience. It is difficult for a homeowner to determine if a team is knowledgeable and well trained from a website or advertisement in the newspaper. Thankfully, this industry has some certificates and accreditations that demonstrate their professionalism.
Professional restoration companies invest time and money in licenses and certifications to prove their training meets industry regulations and standards. These certifications indicate to you that their technicians are up to date with current processes in water extraction, mold remediation, and safety.
One excellent example is a certification from a non-profit cleaning industry organization called The Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Confirm that one or more crew members is certified as a Water Damage Restoration Technician.
Beyond that, the complexity of water restorations often requires additional skills beyond cleaning. It may require extensive knowledge of plumbing, electrical wiring, and local code compliance. Check to see what resources and how the potential restoration team would handle these situations.
In Malcolm Gladwell’s blockbuster book “Outliers,” the rule is that it takes 10,000 hours of intensive practice to achieve mastery of complex skills, like playing the violin. In home restoration, years of experience is another crucial factor. Since every damaged room is different; the more jobs that the team has worked, the better they will be able to solve your problems efficiently and effectively. If the professionals regularly deal with similar (or worse) cases of water damage, then you benefit from their experiences.
So ask for referrals. Take online reviews with a grain of salt. Also ask friends, family and neighbors who suffered similar damage- “Do you have a professional that you can vouch for?”
The ability to quickly arrive at your job site with the equipment and manpower is crucial. Your existing building materials will suffer more water damage. Mold can start to grow within 24-48 hours of the initial flood. It’s essential that you hire someone from your local area that can provide emergency services ASAP. In Kern County, Alert Disaster Restoration will provide a quick response following your emergency. Usually that will be within 30 minutes of your call.
Since the proverbial lightning CAN strike twice, an unexpected accident could happen during the restoration process. You want to work with a service company that is licensed, bonded, and complies with all the professional standards and policies.
Being “bonded” means they have purchased a surety bond that offers limited guarantees to clients. “Insured” means that they have purchased an additional insurance policy to cover against accidents and liabilities, often with greater limits than bonds.
Such professional service companies are accountable for their work and have additional resources to make things right if things go wrong.
Since you are working against the clock, you’ll want the team to arrive with all the equipment and manpower to immediately begin your water damage restoration process. Confirm that the team will have access to the industrial-grade equipment and tools required to carry out the job effectively.
To help you navigate after a water disaster, you’ll want local, reliable restoration professionals. Alert Disaster Restoration has the skills, resources and positive energy to support you through this challenging time. In Bakersfield, Alert is THE full service disaster restoration contractor for water damage and mold contamination. This family-run business has been a partner in the Central Valley community for 15 years.